Resume · busysteve

Helping teams build useful solutions to real problems.

I lead teams that turn hard problems into simple, fast solutions. I care about the people doing the work, and I try to beat what leaders, peers, and teams expect.

Leadership

Teams of 25+, including three development and QA teams at once
Capacity planning across mixed languages, platforms, and experience levels
Connect product, architecture, infrastructure, and engineering
Talk with executives and with junior engineers
Align neighboring teams and cut duplicate work
Delegate from a working knowledge of networks, databases, and architecture
Take suggestions. Own mistakes. Notice a bad day.
Morale and service come first

Technical

25+ years programming. 20 years in payments.
C++, Java, and C# on UNIX and Windows. C++17/20 and modern concurrency.
High-volume OLTP: debit and prepaid authorization and settlement
AWS, Azure, fraud ML, and LLM work for documents and coding speed
Cryptography, Qt, FLTK, embedded Linux, real-time, and micro-controllers
DB2, SQL Server, Oracle, MySQL, SQLite, MongoDB, OCI, and CLI
Linux, AIX, Windows, Solaris, macOS, HP-UX
Design through deployment, business analysis, and SDLC

Roles

Banker's Healthcare Group

Director IT — Software Engineering

10/2022 – Present

Lead application teams and the integration layer
Research third-party products, ML, AI, and data handling
Change Approval Board
High-speed loan systems with Product and Business
Ship with peer leaders, and mentor engineers into leaders
Proof-of-concept code for edge cases

First Data Corp., now Fiserv

Director IT — Application Architecture

9/2009 – 10/2022

Mission-critical enterprise processing engines in C++
Transaction-analysis models for internal and client use
Latency-aware pools for databases, REST, SOA, and transactions
Splunk Power User. Earlier monitoring system is still in use.
Debit processing and least-cost routing
Durbin-amendment processing and the TransArmor™ monitor
Utilities for time, load tests, and data

FIS / eFunds / Wildcard System, Inc.

Sr. Application Analyst

8/2001 – 9/2009

Settlement SME on Data Center Systems
Real-time multiplatform monitoring in C++
Led backend work and a business-intelligence system that went live
Settlement repair, tuning, and data mining
Visa international chargeback forms in the ASP interface
MasterCard GCMS (ISO-8583) Java loaders, with one teammate, on a short deadline
SQL Server extended stored procedures in C/C++
Reporting redesign: any database, Windows first, UNIX later

Innerhost, Inc.

Sr. Software Engineer

2/2001 – 8/2001

Billing, A/R, and collections requirements
Custom policies in Portal Software's Infranet billing system

Dynamic Imaging, Corp.

VP of Research and Development

8/1998 – 2/2001

Multi-platform plan, process, and new-hire training for the suite
Cryptography: SSL, custom protocols, certificates, and client network audits
Low-cost Windows and UNIX security advice for clients
One C++ image server for UNIX and Windows
Customer apps in MFC, Visual Basic, or Qt
VAR toolkits: COM/ActiveX, CORBA, C, and C++
Stand-alone C++ web image server, JSP for sessions

The Maxim Group

Software Developer (short-term contractor)

5/1998 – 8/1998

Port study: 30+ developers and three web backends, from Win32/MFC to UNIX C++ (NSAPI or CGI)
Multi-platform protocol wrappers, and a demonstration of the approach
Web work on the travel reservation system

Advanced Information Technologies

Software Developer

10/1997 – 5/1998

Service, repair, and parts-tracking dispatch for BrandsMart USA, in Visual Basic and C++
ATL COM for transactions and Visual Basic for the GUI, before VB built components
Custom apps, plus design, technical, and user docs

Technical depth

C/C++ (11/14/17/20)

UNIX/Linux and Windows clients and servers: GCC, XLC, Visual C++
Polymorphism, templates, and the STL over databases, links, B2B, and I/O
Boost before C++11, for features later added to the language
Libraries for sockets, devices, OpenSSL (RSA, AES, RC4, DES, MD5), graphics, and business rules
Native high-availability transaction systems
Dlib and TensorFlow for fraud analysis
Real-time monitoring, B2B bridges, and embedded systems
Fast parsers for XML, delimited, and fixed-width data
CUDA on large data sets

R and RStudio

Statistical alerts, trends, and capacity planning
C++ modules for multi-core and NVIDIA GPU work
Telemetry, CUDA routines, and analysis of DB2, Oracle, MongoDB, Spark, files, and Splunk

DB2 / Oracle / MongoDB / SQL Server / Sybase / MySQL / SQLite

Design, security, and automated maintenance
Standard and native SQL
ODBC and native APIs: DB2 CLI, FreeTDS, OCI, mysql.lib

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